What personal information is collected?
DMR only collects personal information on a voluntary basis. If an on-line visitor submits information to DMR, it will usually take the form of either: (1) the purchase of goods or services though our on-line stores, (2) product registration, e-Newsletter registration or registration for on-line game and/or e-card participation, (3) message boards, (4) warranty registrations, (5) sweepstakes and contest registrations, (6) a consumer complaint, (7) surveys, and/or (8) newsletters. Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to use our products or gain access to our sites, however, you will not be able to utilize certain features that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services through our on-line stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.
Please note that, depending on the DMR site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.
What other types of information may we collect?
For some activities, we may ask you to create a username and password and/or to provide other, non-personal information such as your age, date of birth, gender, and/or game and platform preferences; and, combine such information with your personal information. In addition, your web browser or client software may transmit certain geographic information or information regarding the capabilities of your computer to DMR. DMR may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, DMR may use such information for security or enforcement purposes.
How do we use your personal information?
The personal information you provide DMR will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. DMR may enhance or merge the personal information collected at a DMR site with data from third parties. Lastly, we may use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Who is collecting your information?
When you are asked for information while on the DMR site, you are sharing that information with DMR. In addition, some services are provided in conjunction with partner companies. If another company other than DMR is collecting your personal information, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time.
With whom may your personal information be shared?
DMR may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us. We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a DMR site or product, or may be causing injury to or interference (intentionally or unintentionally) with DMR's rights or property, other users of a DMR site or product, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of DMR and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to DMR's successor or assign.
Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they will adhere to the same privacy and security procedures as DMR.
DMR sites may also have message boards and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board or chat area, please be aware that the information is being made publicly available on-line and the user does so at his or her own risk.
What choices do you have regarding the collection, use, and distribution of your personal information?
DMR attempts to allow you to control the way that we use personally identifiable information that we might obtain. At the time you provide personal information, DMR may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" DMR may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from DMR (via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at DMR Alliance, Inc., PO Box 777, Gibsonia, PA 15044. You can also contact us by e-mailing us at firstname.lastname@example.org. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.
Information From Children Under 13
Once a child states that his/her age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address.
Note to Parents: We believe protecting personal information about young children is important. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when on-line. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.
What are cookies and how are they used?
What are Internet protocol addresses?
An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). DMR may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.
What to do if you want to correct or delete your personal information?
How secure is your personal information?
While DMR takes reasonable steps to secure your personal information, no system is fault proof. If DMR's security systems are breached DMR may attempt to notify you electronically and, by using the Service and/or providing personal information to us, you agree that we can notify you electronically. DMR may post a notice on the DMR Web Site if a security breach occurs. If this happens, you will need a web browser enabling you to view the DMR Web Site. DMR may also send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at email@example.com. If your email address changes and you have provided DMR with personal information, you should notify DMR at firstname.lastname@example.org so that we can communicate with you if necessary.
Links to Other Web Sites
What if I have a question or complaint?
If you have any questions or wish to file a complaint, please feel free to e-mail us at email@example.com or send a letter addressed to:
DMR Alliance Inc.
PO Box 777
Gibsonia, PA 15044.